Click to share on WhatsApp (Opens in new window) A MUM who was in a coma on life support for two weeks has blasted insurers for refusing her a payout — because she was not sick enough. Kirsty Pollard nearly died from a combination of pneumonia, swine flu and organ failure. Kirsty Pollard has blasted insurers after they denied her claim payout The 42-year-old eventually made a full recovery. But when she tried to make a critical illness claim, Aviva found her ineligible because she had no long-term effects. Kirsty, of Hinckley, Leics, said: “How can you be so ill that you're in a coma and not be critically ill enough? You’d think they’d look at it more compassionately.” "I had been at home in bed and thought I was suffering from flu but after 7 days I told my husband, Gregg, I needed a doctor. "She came to the house, took one look at me and said we needed to call an ambulance. "I remember the journey but that is pretty much it." The insurance company claim she had not suffered long term effects from the coma so would not qualify for a payout Kirsty was hours away from death after suffering a combination of pneumonia, swine flu and organ failure Kirsty with husband Greg, 41, and son Sam Pollard, 7 Kirsty spent 10 days in an induced coma at Leicester Royal Infirmary Hospital After spending days in bed with no recollection she was rushed to Leicester Royal Infirmary and her family were taken to a bereavement room where they were told by doctors that she may only have hours to live. Having paid £34.40 every month for the last five years Kirsty believed she would be illegible for a critical illness insurance payout. Aviva said: “Mrs Pollard’s condition does not fulfil critical illness definitions and her doctors confirmed she made a good recovery.”

For the original version including any supplementary images or video, visit

You may also be interested to read